Terms and Conditions

Cancellation Policy

Our subscription plans can be cancelled and restarted at any time. Simply log into your account to cancel your subscription or you can contact us directly and we can cancel it for you!

Refund Policy

If a customer of Hemporium CBD™ Box is unsatisfied with the quality of product, please contact us by email within 14 days of receiving the product. We will issue you with a full refund. Shipping fees are non-refundable. If the product is defective or damaged there is a full warranty period for 6 months.


Subscriptions can be cancelled at any time during the month. If payment for subscription has been taken and product has already been sent, we cannot issue a refund but we can make sure that any following payments are not taken out of your account and no further products are sent. 

Shipping Policy

Hemporium CBD™ Box does not take responsibility for customs fees, customs delays and other customs problems.

Billing Information

Payment must be received from the customer before any goods are dispatched. Hemporium CBD™ Box reserves the right to refuse or cancel any order or service at our discretion.
Hemporium CBD™ Box reserves the right to select and modify acceptable payment methods.
The customer agrees to ensure that all account information is up to date and relevant. Hemporium CBD™ Box is not responsible for delays or additional costs caused by inaccurate information.
In the event that the customer’s order or service is cancelled, limited or halted, Hemporium CBD™ Box will endeavor within reasonable limits to contact the customer to explain the situation.


Hemporiumcbd Box uses SSL (Secure Sockets Layer) on all pages – this is to protect your personal details, including your physical address and email address.



All our products are priced in GBP (Great British Pound).


Products & Services

Hemporium CBD™ Box reserves the right to modify or discontinue any product at any given time without any liability to the customer, or any third party.
Hemporium CBD™ Box works only with trusted suppliers. We cannot be held accountable for any variation in the colour, smell or flavour of our products. CBD Oils are a natural product and therefore subject to natural variations.


All prices found on the Hemporium CBD™ Box website include VAT and other relevant taxes imposed by the government. Any costs included will be clearly stated.
All prices and information present on the Hemporium CBD™ Box website, and any literature derived from it, has been compiled with the greatest of care. However, Hemporium CBD™ Box uses 3rd party suppliers with certification to ensure information is accurate or current as possible
No information supplied by Hemporium CBD™ Box should be taken as advice or medical knowledge, it is for general purpose only.

Any decision made based solely on the information on this website is done at your own risk. Further, our products are not sold to cure or assist any medical condition.
Hemporium CBD™ Box reserves the right to modify prices without a period of notice.


Hemporium CBD™ Box abides by UK and EU law. Council Regulation (EC) 1672/2000 states that cannabis sativa plants containing 0.2% tetrahydrocannabinol or less can be approved for cultivation as industrial hemp.

Privacy Policy


We use Cookies to improve the user experience. Read our Cookie policy here

Registration & Comments

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

If you register on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What do we do with your data?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalise user’s experience.

  • Allow us to deliver the type of content and product offerings in which you are most interested.
  • Improve our customer service
  • Process your transactions efficiently


How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


How do we protect user info?

Our website is scanned on a regular basis for vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by Hemporium CBD™ who are required to keep the information confidential.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Where we send your data?

Visitor comments may be checked through an automated spam detection service.


Payment Details

We DO NOT save any payment details including credit card or debit card.



You may receive the occasional email from us with promotions that may be of interest to you. At any point, you can unsubscribe from this service.